FOR IMMEDIATE RELEASE
|CONTACT:||Buel C Young||MVA External Affairs|
MVA Launches Optional Appointments for New Customers
Scheduling Option Puts Control of Time in Customers' Hands
GLEN BURNIE, MD (April 17, 2014) – The majority of Motor Vehicle Administration (MVA) services are available through alternative means including the MVA Website, kiosks, mail and interactive phone system. New, first-time, applicants for a Maryland driver’s license or identification card are among the few MVA customers who must still visit a branch office to complete the transaction. To reduce the customer wait time for these in-person transactions, the MVA now offers the ability to make an appointment online through the MVA’s website at www.mva.maryland.gov.
“It is the MVA’s goal to reduce customer wait times for all of our customers,” said Milt Chaffee, MVA Administrator. “We offer many online services for existing customers, but new customers have to visit an MVA branch office to complete their transactions. Allowing customers to make an appointment, will give them a specific time for their arrival at a time convenient to them and reduce their wait at the MVA.”
To schedule an appointment customers can now log on to the MVA website and click on Online Services. From the dropdown box, they should select Document Guide to follow the instructions on how to schedule an appointment. The MVA’s Document Guide provides an easy to use check-off list of the documents that must be presented at the MVA to obtain a Maryland driver’s license, commercial driver’s license, learner’s or moped permit, or identification card. A Social Security Number is required to schedule an appointment. Appointments are available at all MVA Branch Offices.
Learn more about the many service options available from the MVA by logging on to www.mva.manyland.gov. Skip the Trip, Anywhere, Anytime, MVA Online!
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