FOR IMMEDIATE RELEASE
|CONTACT:||Buel C. Young||MVA External Affairs|
Loch Raven/Parkville MVA Branch Office Expands
More Services Available to Customers
GLEN BURNIE, MD (August 20, 2014) - The Maryland Motor Vehicle Administration (MVA) has completed renovations of the Loch Raven Parkville MVA located in the North Plaza Shopping Center. The MVA branch office located at 8966 Waltham Woods Road Parkville, MD added additional customer counters and a law room for learners permit testing to better accommodate the citizens of Baltimore County.
“We recognize that our customers lead busy lives and we are constantly striving to improve services and to make them more convenient,” said MVA Administrator Milt Chaffee. “And now with the addition of a law room and new counters to handle vehicle services not offered before, we pledge our continued commitment to maintain a high level of customer satisfaction with these enhanced services. The Loch Raven/Parkville MVA joins the Walnut Hill MVA as the second office to transition from the MVA Express name with limited service to a branch office with expanded driver’s licensing and vehicle registration services.”
The Loch Raven/Parkville branch office now has the ability to offer customers the opportunity to take the law test for a learner’s permit, perform conversions for out-of-state licenses, issue corrected and duplicate vehicle titles and corrected registrations.
The Loch Raven/Parkville also offers customers the following options via MVA’s self-service kiosk located at the branch office:
- Vehicle Registration Renewals
- PIN Management
- Driving Records
- Driver’s License and Identification Card Renewals
- Duplicate and Corrected Driver’s Licenses and Identification Cards
- Replacement Titles
- Vehicle Emissions Inspection Program (VEIP) Extensions
- Duplicate/additional registration cards
- Order Plates (Agricultural, Chesapeake Bay, Personalized & Standard)
- Pay Administrative Flag Fees
- Request County Pride stickers
The Loch Raven/Parkville branch boasts the highest kiosk usage in the State. More customers use the kiosk here than at any other location, completing almost 25,000 transactions that way last year.
The MVA Loch Raven Parkville Office is open Monday - Friday 8:30 am to 4:30 pm and Saturday 8:30 am to 12:00 noon. Diver’s licensing services are offered on Saturday. Vehicle services, except those available through the MVA Kiosk, are not offered on Saturdays.
The MVA’s Loch Raven Parkville Express opened in October of 2005 as a replacement of the Towson Express office that operated for nearly16 years.at the Shops of Kenilworth.
For additional information, please log on to www.mva.maryland.gov .