ONTACT: Adrienne Diaczok, MDOT MVA
MDOT MVA Customers Save Time and Money
with New Laws effective October 1
New laws also honor veterans and their families
Glen Burnie, Maryland (September 28, 2018) – Effective Monday, October 1, several laws passed during the 2018 Maryland General Assembly session will save time and money for customers of the Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA). Most notably, Senate Bill 39 will allow individuals with a lifelong disability to have a permanent disability parking placard for life instead of having to renew the disability parking placard every four years.
“We are making common-sense changes that make government work better for all Marylanders,” said Governor Larry Hogan. “I am so proud of all the state employees that take customer service to heart and truly make a difference in so many lives.”
MDOT MVA Customer Service Agent Lisa Hardesty came up with the idea that resulted in new legislation being passed and signed into law by Governor Hogan. Ms. Hardesty reached out directly to MDOT MVA Administrator Chrissy Nizer to recommend the change that individuals with permanent disabilities shouldn’t have to renew their disability placards annually.
“Anticipating and responding to our customers’ needs is a vital part of fulfilling our premier customer service goal at MDOT MVA,” said Administrator Chrissy Nizer. “Lisa’s suggestion has removed a barrier for our customers and helped to inspire other employees to look for ways to make doing business with MDOT MVA easier.”
Other customer improvements include two new laws that provide exemptions on fees for veterans. Senate Bill 626, repealed the requirement that a surviving spouse of a disabled veteran be at least 65 years old to qualify for an exemption from vehicle registration fees. Additionally, Senate Bill 362 exempts registration fees on vehicles leased by veterans. MDOT MVA currently waives registration fee for vehicles owned by veterans.
For a complete list of motor vehicle laws taking effect in 2018, please click here.