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Welcome to the Maryland Department of Transportation Motor Vehicle Administration (MVA) website! Each year, dedicated employees complete more than 12 million transactions for Maryland residents. Every day, we strive to put YOU, our valued customers, first by delivering premier customer service, in a secure and efficient manner. The MVA is also dedicated to using a data-driven approach to reach the State of Maryland's goal or zero roadway fatalities and serious injuries by 2030.
We know your time is valuable and have worked diligently to roll out exciting customer service enhancements—both online and in our branch locations—that allow you to complete your transactions as quickly as possible. From customer correspondence to vehicle emission extensions, customers can complete more than 60 transaction with a myMVA account. Have you heard about digital driver's licenses or state IDs? You can now get your Maryland Mobile ID for Apple or Google devices. If you can't find what you're looking for, the MVA’s Customer Service Call Center is also available to assist you by calling 410-768-7000 or contact us online.
While you're here, we encourage you to discover exciting topics, with in-depth conversations, by listening to our podcast, Conversations with Chrissy, and get the latest updates on your MVA by visiting our newsroom.
Premier Customer Service
At the MVA, our goal is to significantly improve the customer experience and reshape the perception of the organization’s efficiency. This initiative is known as the Customer Service Promise. We have done this in many ways, from providing one of the most secure driver’s license and identification cards in the nation, to bringing TSA PreCheck, TWIC Card, Department of Veterans Affairs services, and Department of Health birth certificate printing to several of our branch offices. Customers can also purchase E-ZPass transponders as well as renew boat registrations. A complete list of branch locations and services can be found on our interactive map. Our goal is to provide convenient, efficient, and secure services to Marylanders.
Safety
Not only is the MVA tasked with providing outstanding service to our customers, but as Governor Wes Moore's Highway Safety Representative, all the employees at the MVA are dedicated to reaching zero deaths on Maryland roadways. Through education and creative outreach as well as the work of our partners throughout the state, we are working to save lives and prevent injuries.
Employment Opportunities
Careers with the MVA feature competitive salaries, paid leave, tuition reimbursement, health and retirement benefits and opportunities for growth and development while performing work that's meaningful and rewarding. To search for MVA recruitment opportunities, please visit the MDOT Taking you places! career page.
As we look ahead to the future, we are dedicated to providing premier customer service to you in every interaction you have with our agency. We will continue to identify ways to improve customer service by streamlining our processes and using technology. We welcome your feedback about your experience as we strive to provide you with the premier customer service you deserve.
Thank you,
Christine Nizer
Administrator
