How do I complete an MVA transaction if I cannot communicate effectively in English?
If you have difficulty communicating in English, you may be able to use an interpreter when you visit the MVA, particularly when taking a knowledge test skills driving test for a class C or M non-commercial driver’s license.
If your identity documents and/or driver’s license is not in English, the document(s) must be translated by an MVA approved Interpreter/Translator. A foreign issued license does not need to be translated if accompanied by an international driver's license.
Interpreter/Translation Providers Accepted by the MVA
- MVA's Approved Interpreter/Translator Provider Listing; OR
- MVA's State of Maryland Court Interpreter Registry Listing; OR
- The Embassy of the issuing document(s); OR
Language Line Services
1 Lower Ragsdale Drive, Building 2
Monteray, CA 93940
NOTE: The MVA does not require a fee for the use of an interpreter; however, you will be responsible for any fees that the interpreter may require for their services.
1. In-person interpreter and/or translator providers must show a valid photo identification card (either a state driver's license or identification card) prior to conducting on-site interpretation and/or translation services.
2. MVA branch office staff will check the MVA's approved Interpreter/Translator lists to confirm current standing.
3. Interpreters providing services for knowledge/skills testing are prohibited from providing other services on behalf of the customer being tested, such as:
o Translating documents,
o Certifying residence,
o Conducting the business of a driving school,
o Issuing lease/rental agreements, etc.
4. Documents: The original document must accompany the English translation.
Document Translations must be:
- On a document prepared by an MVA approved provider or court translator; OR
- On the letterhead of the embassy of the country of origin; OR
- On the letterhead of the translator contracted by the State.
All of the above documents must contain the:
- Typed/printed name of the translator; AND
- Telephone number; AND
- Signature of translator.
5. Interpreters cannot provide interpretation services for family members.
6. You cannot use an interpreter when taking a CDL knowledge test or skills test for a commercial driver’s license (CDL) or Class A or B noncommercial.
Contact the TTY/Hard of Hearing number to ask for the assistance of a sign language interpreter for such transactions as:
1. Noncommercial Driver licensing knowledge and skills tests
2. Medical Advisory Board Interviews
Once you contact the number above, or MVA’s Customer Service Center 410-768-7000, the MVA’s Driver Services Division will:
- Make all the arrangements;
- Pay for the interpreter;
- Ask you for the date, time and location of the branch office where you plan to visit; and
- Provide you with confirmation of your appointment once arrangements have been made.
Driver Services Division
6601 Ritchie Highway, NE
Glen Burnie, MD 21062
For telephone questions:
MVA Customer Service Center: