How do I complete an MVA transaction if I cannot communicate effectively in English?
If you have difficulty communicating in English or you are deaf or your hearing is severely impaired, you may be able to use an interpreter when you visit the MVA, particularly when taking a knowledge test or a driving skills test for a class C or M non-commercial driver’s license.
The MVA's knowledge test is computerized and offered in the following languages:
- Traditional Chinese
If the MVA's knowledge test is offered in your language, you are required to take it, and retake it if you fail at least five times, before an interpreter can be used.
If your identity documents and/or driver’s license is not in English, the document(s) must be translated by an MVA approved interpreter/translator. A foreign issued license does not need to be translated if it is accompanied by an international driver's license.
Interpreter/Translation Providers Accepted by the MVA
You are responsible for any fees charged by the interpreter. However, the MVA does not charge a fee for using an interpreter. Please schedule your knowledge or skills test at the MVA office where you wish to be tested. Please select your interpreter or translator from:
- MVA's Approved Interpreter/Translator Provider Listing; or
- MVA's State of Maryland Court Interpreter Registry Listing; or
- The Embassy of the issuing document's country of origin (may only be used for the translation of documents)
Interpreters and translators must show valid photo identification (either a state driver's license or an identification card) and the MVA branch office staff member will check to confirm the interpreter/translator's standing with the MVA's approved interpreter/translator list. Interpreters cannot provide interpretation services for family members. Interpreters providing services for MVA driver's licensing knowledge and driving skills tests are prohibited from providing other services on behalf of the customer being tested, such as:
o Translating documents,
o Certifying residence,
o Conducting the business of a driving school,
o Issuing lease/rental agreements, etc.
The original documents must accompany the English translation. The documents must contain the typed or printed name of the translater. The signature and the telephone number of the translator must be included and the document translations must be:
- On a document prepared by an MVA approved provider or court translator; or
- On the letterhead of the embassy of the country of origin; or
- On the letterhead of the translator contracted by the State of Maryland.
You cannot use an interpreter when taking a commercial driver's license (CDL) knowledge or driving skills test or for a class A or B non-commercial driver's license.
Please contact the TTY/Hearing Impaired number and ask for the assistance of a sign language interpreter for:
1. Non-commercial driver license knowledge and skills tests
2. MVA Medical Advisory Board interviews
Once you call the TTY/Hearing Impaired number, or MVA’s Customer Service Center 410-768-7000, the MVA’s Driver Services Division will:
- Make all the arrangements;
- Pay for the interpreter;
- Ask you for the date, time and location of the branch office where you plan to visit; and
- Provide you with confirmation of your appointment once arrangements have been made.
Driver Services Division
6601 Ritchie Highway, NE
Glen Burnie, MD 21062
For telephone questions:
MVA Customer Service Center: