CONTACT: Porlan Cunningham, MDOT MVA
MDOT MVA Adds E-ZPass Maryland to Online, Kiosk Service Offerings
Customers Prompted to Register After Completing Online Transactions
GLEN BURNIE, MD (October 18, 2017) – The Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) and the Maryland Transportation Authority (MDTA) have joined forces to expand online services, providing customers with the ability to purchase an E-ZPass Maryland “On the Go” electronic-toll-collection transponder online through MDOT MVA.
“As part of Governor Hogan’s customer service promise, our goal is to continually look for ways to make government resources and services as convenient as possible for our customers,” said Maryland Secretary of Transportation and MDTA Chairman Pete K. Rahn.
Customers using the MDOT MVA’s online service to complete vehicle-related transactions ‑ such as obtaining a duplicate title or registration, ordering a new license plate, renewing a registration, and requesting a VEIP extension, among others ‑ will be offered the opportunity to add an E-ZPass Maryland “On the Go” transponder, which is only available for two-axle vehicles. Customers also may obtain a device directly from the MDOT MVA online store, online at ezpassmd.com, via an “On the Go” retail location, at an E-ZPass Maryland Customer Service Center, or at an MDTA outreach event.
“The MDTA strives to provide excellent customer service,” said MDTA Executive Director Kevin C. Reigrut. “Teaming up with MDOT MVA gives us even more ways to reach potential E-ZPass Maryland customers effectively and conveniently and provide them with great options to save time and money at our toll facilities. It’s a win-win.”
MDOT MVA offers many additional online services, including renewing a driver’s license or identification card, requesting a copy of a driving record, replacement plates and stickers, and changing an address. In fiscal year 2017, MDOT MVA processed more than 5.3 million online transactions, including more than 3.7 million vehicle-related transactions.
“We hope our customers will appreciate the convenience and efficiency of purchasing an E-ZPass through our website or at one of our kiosks at our branch offices,” said MDOT MVA Administrator Chrissy Nizer. “We continue to look for innovative ways to offer other government services to our customers and deliver a premier customer service experience.”
For more information about E-ZPass Maryland, visit www.ezpassmd.com.